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Use case · loyalty · reactivation · referral

Conectado customer loyalty giveaways

The purchase shouldn't be the end of the relationship. An object kept by the customer (magnet, keyring, card) remains an entry point to your offers, catalogues, referral and support. You keep contact for 12 to 24 months without email reminders.

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Timelapse-3D

Regalos publicitarios personalizados que generan leads, no solo sonrisas.

12-18months of visibility
NFCno app needed
CRMtracked customer journey
∞editable scenarios

Keeping the link after the sale

A satisfied customer is your best acquisition channel. But you must keep the link. An email reminder has a low click rate, an SMS is quickly forgotten, and app notifications require an installed app.

A physical object left at the customer's stays visible for months. Magnet on the fridge, keyring on the keychain, card in the wallet. When the customer has a need, they scan the object and arrive on the right page.

Remotely editable link, no reprinting

The major advantage of the Timelapse-3D connected giveaway: the destination is driven remotely. You can change what shows on scan without reprinting, redistributing or recalling the customer.

A magnet distributed to collect Google reviews can switch 6 months later to a seasonal offer, then to a referral program at year-end, then to a new product catalogue. The customer keeps the same object; you keep control of the experience.

Possible content to broadcast

  • Seasonal promotions and limited offers
  • Product catalogue or new arrivals
  • Referral program with unique code
  • Digital loyalty card (counter)
  • Support page: direct call, FAQ, form
  • Video tutorials and product maintenance
  • Google review request
  • Booking or appointment scheduling

Promotions and customer-exclusive offers

With a connected giveaway, you differentiate communications by segment. A customer scanning multiple times receives a loyalty offer. A customer who hasn't scanned in 6 months receives a follow-up. A VIP customer lands on a dedicated catalogue.

Offers are linked to unique codes, tracked in the back office. You measure conversions per campaign, support, segment.

Referral and viral acquisition

  • Unique referral code per customer
  • A medida referee page with dedicated offer
  • Tracking of codes used and conversions
  • Referrer reward sent automatically
  • Email workflow referrer + referee
  • Comparison of viral channels
  • Statistics per referrer customer
  • Integration with existing loyalty program

Support and tutorials

  • Support page with direct contact (phone, form)
  • Dynamic product FAQ updated remotely
  • Video tutorials (commissioning, maintenance, troubleshooting)
  • Product warranty and conditions
  • Recommended spare parts and accessories
  • Online intervention request
  • Tracking of support requests per customer
  • Reduction of support calls (deflection)

Post-purchase engagement measurement

  • Number of scans per identified customer
  • Monthly engagement evolution
  • Post-purchase conversions (upsell, cross-sell)
  • Referral codes used
  • Google reviews triggered
  • Giveaway reuse rate over time
  • Comparison between supports (magnet vs keyring)
  • A medidaer segmentation by behaviour

Recommended pack: Loyalty Pack

The Timelapse-3D Loyalty Pack groups connected objects, pre-configured scenarios (reviews, offers, referral, support) and CRM integration. It's designed for shops, craftsmen, franchise networks and services wanting to keep the link 12 to 24 months after the sale.

A medida quote based on volume, object type and scenarios to activate.

Want to retain without email reminders? Pedir presupuesto and Loyalty Pack details within 24 h.

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FAQ

A medidaer loyalty FAQ

Frequently asked questions about loyalty via connected objects.

How can a giveaway build customer loyalty?
The object kept after purchase (magnet, keyring, card) stays visible at the customer's. On scan, they access an evolving page: new products, reserved offers, loyalty program, referral. You keep the link without email reminders.
What can be broadcast via a loyalty giveaway?
Product catalogue, seasonal promotions, customer-exclusive offers, referral program with code, support page with direct contact, video tutorials, Google review request, discount codes, info on new arrivals and events.
Does the customer need an app?
No. NFC scan opens the web page directly. No app to download. No account to create. If you want to track an identified customer, a cookie or URL parameter suffices.
How to measure engagement after purchase?
The Timelapse-3D back office tracks scans over time: how often the object is scanned, on what period, by what customer segment. You see which supports really extend the relationship and which offers trigger clicks.
Can loyalty and Google reviews be combined?
Yes. Many customers combine both: at installation or delivery, ask for a Google review; a few months later, switch the destination to a loyalty offer, referral or new catalogue. Same object, multiple lives.
Which pack suits a loyalty strategy?
The Loyalty Pack groups objects, scenarios (reviews, offers, referral), follow-up emails and CRM integration. It's designed for shops, craftsmen, networks and services wanting to keep the link 12 to 24 months.
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Keep the link with your customers for 12 to 24 months.

Our team supports you on supports, scenarios and CRM integration to turn every customer into a long relationship.

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